Shipping policy
1. Overview
We are based in Finglas, Dublin, and currently offer delivery throughout Dublin. Please review the details below to understand how and where we deliver.
2. Delivery Area
We provide delivery across all of Dublin.
Our free delivery offer applies only to the following local areas within approximately a 5km radius of our store:
- Finglas
- Blanchardstown
- Cabra
- Ballymun
Orders outside of these local areas will incur a delivery charge. If you are unsure about your location or delivery cost, please contact us before placing your order.
3. Delivery Fees
Standard delivery (within Dublin): €9.99 or higher depending on distance
Free delivery on orders over €99.99 (Finglas, Blanchardstown, Cabra, and Ballymun only)
4. Special Item Delivery
Certain items are not included in our standard delivery service:
- Doors: Delivery starts from €50
- Large/heavy items (e.g. ton bags, cement blocks): Delivered via third-party courier at an additional cost
For these items, we strongly recommend contacting the store before placing your order to confirm delivery arrangements and pricing.
5. Processing & Delivery Times
- Order processing time: 1–3 business days
- Delivery typically occurs the next working day after processing
- Same-day delivery may be possible in some cases, but is not guaranteed
6. Delivery Schedule
- Deliveries are made Monday to Friday only
- No deliveries on Saturdays, Sundays, or Bank Holidays
7. Tracking
We do not currently provide tracking for deliveries. If you need an update on your order, please contact us directly.
8. Missed or Failed Deliveries
Please ensure someone is available to receive your delivery. If a delivery attempt fails, redelivery may incur an additional charge.
9. Delays
While we aim to deliver within the estimated timeframes, delays may occur due to high demand, traffic, weather conditions, or courier issues (for large items). We appreciate your understanding in such cases.
10. Contact Us
If you have any questions about delivery, need to confirm if you are within our service area, or wish to arrange delivery for large items, please contact us before placing your order.
- info@discountdiy.ie
- Ph: 01-8642000
*This shipping policy may be updated at any time without prior notice.